Therapeutic Services Coordinator
JOB DESCRIPTION
Job Title: Therapeutic Services Coordinator
Job Type: Full Time, Non-Exempt
Schedule: Tuesday – Saturday, 11am - 7pm, 12pm – 8pm (varies); Requires evening and weekend hours
Reports to: Director, Therapeutic Wellness Services (TWS)
Position Summary
LIFE Camp Inc is here to empower youth, promote wellness, and keep our communities safe. Founded in 2002, Life Camp supports youth and families in South East Queens to thrive through programs and services offered by the Crisis Management System and beyond. LIFE Camp is a growing organization, with great staff committed to preventing and reducing gun violence while providing effective tools and resources for communities to heal from the impact of trauma. Join our team today and show the world, Peace is a Lifestyle.
Therapeutic Services Coordinators work individually and as a team to support the Therapeutic Service Team in ensuring that LIFE Camp youth, families and community members receive appropriate support and that these services are properly documented. They coordinate scheduling of direct and group services, manage referrals and follow-up services for victims of violence and their families and coordinate community events, while providing high level administrative support to the Director of Therapeutic Wellness Services.
Position Responsibilities
Provide high level administrative support to the Director of Therapeutic Wellness Services as needed, to ensure success of the department (checking emails, managing calendars, scheduling & attending meetings as needed, expense reports, memos, data tracking, etc.)
Support Therapeutic Wellness Services (TWS) team in ensuring all clients (youth, their families, parents) staff and community members at large are referred to and provided with the appropriate services by scheduling appointments, coordinating referrals, setting up treatment areas as needed, arranging transportation as needed, follow up calls, etc.
Support team in tracking these services with continuous assessment and progress reports based on client wellness needs and goals.
Assist in documentation during intake and needs assessment process as requested; gather all information and consent forms necessary for therapeutic treatment and participation in wellness services.
Coordinate and co-produce community education events and trainings led by the Therapeutic Wellness Department.
Develop a working knowledge of neighborhood resources and unconventional services to develop a resource directory
Maintain daily updates to data systems to track wellness services to all clients, staff and community.
Assist TWS team in maintaining organized case files and progress reports for all therapeutic services recipients.
Work with the TWS team to gather necessary data to assist in the completion and submission bi-weekly reports noting client progress and activities.
Follow up with referrals made to partnering providers and update progress notes.
Facilitate focus groups for life camp parents, youth, their families and community members as directed.
Gather and assist in presenting data in an effective way that tells the story of LIFE Camp’s impact on the community and youth and families they serve (i.e. via charts, powerpoint presentations, research reports, etc.)
Assist with research development during group grant writing projects & RFP responses
Coordinate travel and registration for TWS team as needed for conferences, trainings, etc.
Attend all program trainings, weekly staff meetings and other team meetings as required
Attend regular implementation meetings with the therapeutic wellness team.
Qualification Requirements
Highly organized Self-Starter with the ability to thrive in a fast paced environment
Executive level administrative experience
Strong written and oral business communication skills
Microsoft Office Suite (Excel, PowerPoint, Word)
Knowledge of Gmail Suite (Google Drive, Docs, Sheets, Etc)
Event Planning & Coordination Experience
Ability to meet timeframes and deadlines and ensure that services are provided in a timely and professional manner
Ability to work a flexible schedule that includes evenings, weekends and holidays
Additional Experience and Interests
Background in social work a plus
Experience in trauma-informed care and case management a plus
Proposal development and experience developing event recaps a plus
Experience working with high risk youth and families
Social Media experience a plus (online wellness campaigns)
Commitment to working toward positive community change
Passion for engaging youth and families